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It is no secret that in the modern world the most valued corporate asset is its human resources. It is not by choice but a necessity today that an organisation must get the best from its team of employees in order to add superior value to its stakeholders. Thus, the cohesiveness with which the team […]

About the Programme In the modern technology driven smart world it is a must for an organization also to be smart, especially, when it comes to promoting products and creating awareness about your organisation. So it is vital to have a digital marketing strategy and a plan to go smart. However, developing a digital marketing

Change can affect teams, individuals, organisations and even societies. Change is unavoidable. It may be positive or negative. This programme defines Change Management, how to plan for it, the benefits so that the change process is managed well and that the change feels progressive and beneficial, how can an organization transform change from a threat

Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, “people skills” are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your teams and company’s performance. This